FREQUENTLY ASKED QUESTION
- faq
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Explore common questions about our corporate chauffeur services, vehicle options, flexible rental plans, and comprehensive safety and insurance coverages across Delhi NCR and PAN India.
Q1: What regions do you cover for corporate car rentals?
We specialize in executive travel across Delhi NCR (Delhi, Noida, Greater Noida, Gurgaon, Ghaziabad, and Faridabad) alongside seamless outstation and long-term rental networks across major corporate hubs in PAN India.
Q2: Do you offer corporate accounts with customized monthly billing?
Yes. We provide tailored corporate mobility packages for businesses. Corporate account holders receive 100% GST-compliant monthly invoices, dedicated account managers, priority fleet allocation, and flexible payment terms.
Q3: What customer support availability do you offer for active rides?
While our office admin operate during regular business hours, our central dispatch desk and emergency helpline operate 24/7/365 to handle real-time flight changes, immediate driver coordination, and emergency trip adjustments.
Q1: What vehicle categories are available in your fleet?
Our fleet includes versatile hatchbacks, executive sedans (Dzire, Etios), premium corporate sedans (Honda City, Ciaz), spacious MPVs/SUVs (Innova Crysta, Hycross), and luxury vehicles suited for both corporate delegation and personal trips.
Q2: Does Shiv Car Rental provide self-drive cars and additional drivers?
Yes! We offer both flexible self-drive car rentals for total privacy and independence, as well as professional chauffeur-driven options. If you're planning long-distance outstation travel or extended corporate trips, you can also request an additional background-verified driver for seamless rotation and safety.
Q3: What is the minimum lead time required to book a car?
While advance reservations are recommended for peak business hours and outstation travel, our automated dispatch system allows us to service urgent or last-minute self-drive and chauffeur booking requests within 30–60 minutes across Delhi NCR.
Q1: How do you handle airport transfer pick-ups and flight delays?
For Delhi IGI Airport (DEL) pickups, our dispatch desk monitors flight schedules in real time. Driver details are dispatched well before landing, and chauffeurs adjust pickup schedules automatically if your flight is delayed.
Q2: Can we book chauffeur-driven cars for multi-day outstation business travel?
Absolutely. We offer dedicated outstation rentals (both one-way and round trips) connecting Delhi NCR to commercial hubs like Jaipur, Chandigarh, Agra, Lucknow, Dehradun, and beyond with fixed, transparent per-kilometer rates.
Q3: How are chauffeurs screened and trained for corporate service?
Every chauffeur undergoes strict police background verification, regular health and eye checkups, route optimization training, and etiquette grooming to guarantee professional, courteous, and safe transit.
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